Physical Products Policy
Non-Returnable Due to Damage
At The Black Bird, we strive to ensure that all our physical binders are of the highest quality. However, please be aware that we have a strict no-return policy for physical products that are received in a damaged condition. This policy is in place to maintain the integrity and quality of our products for all customers.
Important Points
Inspection upon Delivery: Please inspect your physical binder upon delivery. If you notice any damage, report it to our customer service team immediately.
Non-Returnable: Physical binders that are damaged due to misuse, mishandling, or improper care after delivery are not eligible for return or refund.
Electronic Binders Policy
No-Refund Policy
Due to the nature of digital products, all sales of electronic binders are final. Once purchased, electronic binders cannot be returned or refunded. This policy ensures that you receive new, unused digital products with each purchase.
Important Points
One-Time Purchase: Enjoy lifetime access to your electronic binders with a single purchase.
No Refunds: Electronic binders are non-refundable and cannot be exchanged once the purchase is completed.
Contact Us
If you have any questions or need further clarification regarding our policies, please feel free to contact our customer service team. We are here to assist you and ensure your experience with The Black Bird is seamless and satisfactory.